1. Introduction

These Terms and Conditions (“Terms”) govern your use of the website synavalabs.com operated by Synava Labs (“we”, “us”, “our”).

By accessing or using this website, you agree to be bound by these Terms. If you do not agree, you should not use this website.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age
  • You are legally allowed to access and purchase products in your jurisdiction
  • You understand the nature of research compounds and their intended use

3. Product Use Disclaimer

All products sold on this website are strictly intended for research and laboratory use only.

They are not intended for:

  • Human consumption
  • Medical use
  • Veterinary use

We do not provide medical advice, dosage instructions, or usage recommendations.

4. Orders and Payments

  • All orders are subject to acceptance and availability
  • We reserve the right to cancel or refuse any order at our discretion
  • Prices are displayed in EUR or CZK depending on user selection
  • Payment must be completed before order processing

5. Shipping and Delivery

  • We offer EU-wide shipping
  • Delivery times are estimates and not guaranteed
  • Risk of loss transfers to the customer once the order is handed to the courier
  • Customs delays (if applicable) are outside our control

6. Returns and Refunds

Due to the nature of our products:

  • Returns are generally not accepted once products are shipped
  • Refunds may only be issued in cases of verified product issues or order errors
  • Any claims must be submitted within a reasonable time after delivery

7. Product Information

We strive to ensure all product information is accurate and up to date. However:

  • Product specifications may change without notice
  • Minor variations between batches may occur
  • Certificates of Analysis (COA) are provided for verification purposes only

8. Intellectual Property

All content on this website, including text, images, branding, and design, is the property of Synava Labs and may not be copied, reproduced, or distributed without permission.

9. User Responsibility

By using this website, you agree that:

  • You will use the website and products responsibly
  • You understand the legal and scientific nature of the products
  • You will comply with all applicable laws in your jurisdiction

10. Limitation of Liability

Synava Labs shall not be held liable for any:

  • Misuse of products
  • Improper handling or application
  • Indirect or consequential damages
  • Actions taken outside of intended research use

All products are provided “as is” for research purposes only.